Frequently Asked Questions - Age Friendly Sarnia

What information can I find on this website?

Service Listings - You will find information about how to apply for a service, eligibility criteria, any applicable fees, languages that a service is offered in, the area it serves, accessibility details, website links, and contact information like the address, phone number, and email.

What features can help me find and share information on the website?

My List - Services can be added to My List and then saved, printed, or emailed.
- Video- My List
Locate - Enter a city or postal code in the 'Locate' bar to see results displayed from closest to farthest away.
Maps - The map feature provides a service's address and marks it with a pin. Street view or satellite view can also be used to help with directions.
Other Services in Erie St Clair - If you do not see a resource in Sarnia-Lambton, click to view other services available in the Erie St Clair region.
Connect to a Community Navigator - Sometimes searching for services can be overwhelming, or maybe a phone call is preferred. Calling a Community Navigator is another way to get connected to services and programs in our community.
- Video- Community Navigator
Print - Click the Print button to print service information directly from the service listing page
Email - Click the Email button to share service information by email

How do I suggest a service listing for the website, or make edits to an existing one?

Visit the 'Suggest an Edit' page to learn about how you can suggest additions or updates to service listings.
How to Video- Adding & Updating a Service Listing

How do I post an event to the "Local Events" section?

Events are integrated from the eriestclairhealthline.ca. To submit an event to the eriestclairhealthline.ca visit: https://www.eriestclairhealthline.ca/eventNetwork/submitEvents.aspx
How to Video Adding a Local Event

If you have any further questions, please email usersupport@thehealthline.ca

How can I provide feedback about the website?

You can submit feedback through this survey: Tell us how we're doing

I have questions about the website and/or about the Age-Friendly Sarnia project, who do I contact?

You can contact us through the form on the 'Contact Us' page.

How can service providers use this site to enhance patient navigation for clients and patients?

If you’re a Social Service or Health Service Provider, we hope that you’ll use this site as a tool to help your patients find the services they need. Use the 'My List' function to send them important listings they may need.

How do I Use the Website Features?

Website Training Videos (https://www.youtube.com/@agefriendlysarnialambton)

Want to become Age Friendly Certified?
Age-Friendly Best Practice for Businesses and Service Providers E-Learning Course is for client service representatives who work with older adults and people with disabilities. This course will encourage learners to evaluate personal bias and incorporate age-friendly best practices into service standards and workplace environment.

Printable Promotional Resources

Printable Poster
Age-Friendly Sarnia-Lambton Website Fact Sheet
To request promotional materials (Post cards, Magnets, Printed Posters) send us a message with the product and amount through the "Contact Us" form.
Age-Friendly Sarnia-Lambton Booklet- A Seniors' Guide To Sarnia Lambton - Second Edition, 2021

Education or Speaking Requests
If you are interested in hearing more about the joint Age-Friendly Sarnia-Lambton OHT Navigation project send in your request through the Age-Friendly Sarnia-Lambton "Contact Us" form for an in person or virtual training session.