All inpatients, outpatients, clinic patients, Emergency patients of Oakville Trafalgar Memorial Hospital, Milton District Hospital or Georgetown Hospital and the community
An impartial and confidential service designed to assist patients and families in the resolution of hospital related concerns, to receive information about hospital rules and policies and to share complimentary feedback about staff
answer concerns regarding the care at Oakville Trafalgar Memorial Hospital (OTMH), Milton District Hospital (MDH) or Georgetown Hospital (GH)
the service is available to all inpatients, outpatients, clinic patients, Emergency patients and the community
Patient Relations Advisor is available and will listen to patients and family members and offer recommendations about the steps which can be taken in resolving their concerns * facilitate effective communication between the patient and their health care team
Patients are suggested to share their feedback/concern first with a member of their care team * if a concern requires further attention, patient/caregiver can contact Patient Care Manager on the unit where they receive care
About Us
Patient Relations will seek to respond to your feedback and assist you in resolving any issues or concerns you or your family may have
Wheelchair Accessible
