Looking for a Health Care Provider? Here are a few options:
First, register for Health Care Connect, a service that helps connect community members to a doctor or nurse practitioner in their community who is accepting new patients. You can register online or call 1-800-445-1822 for assistance. Register yourself and/or your whole family for Health Care Connect, and a care connector will search for a doctor or nurse practitioner who is accepting new patients in the community.
While you are waiting, apply for care through a local Community Health Centre, Family Health Team, or inquire with a local doctor or nurse practitioner to see if they are accepting new patients.
Need to access care, but can't get in to a provider? Explore some local options:
First Five - Health services for children 0-5 who do not have a primary care doctor or nurse practitioner.
MobileCare Sarnia-Lambton – MobileCare’s primary goal is to make access to vital health care easy in Lambton, a walk-in clinic on wheels that comes to you. Click to see schedule and locations
Access to Care Sarnia - Access to same day appointments with a nurse practitioner in Sarnia, for acute episodic medical conditions. Click to learn more.
Rural Access to Care Wyoming - Avoid visiting the ER for non-emergency issues. Same-day assessment/treatment for urgent health care concerns.
Virtual Urgent Care- Access urgent care without leaving home. Online urgent care is available for residents in Southwestern Ontario. Appointment costs are fully covered with an Ontario health card.
What if I would like to change primary care providers?
If you don't feel confident in your primary care provider and would like to change to another, ask to be taken off her or his patient list. Then contact Health Care Connect at 1-800-445-1822 to find a new provider.
Reporting an incident
In a case where you believe your provider acted unprofessionally, you can file a complaint with the College of Physicians and Surgeons of Ontario by calling 1-800-268-7096 ext 629.
